Calculating the value of your email subscribers

In a recent article for the Barossa Grape and Wine Association I talked about using reports and testing to work out what editorial tone would be most effective in capturing the attention of a email newsletter’s readers. (See "What’s the right tone when communicating with your winery’s email database?")

In a new post I focus on the readers themselves – the people on the mailing list - and ask: "What’s an email mailing-list subscriber actually worth to the business?"

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Steve Jobs, 1955-2011

Steve Jobs changed the way we interact with technology and with each other. "Father of the Mac" he was the co-founder, former CEO, and chairman of Apple and the driving force behind the Mac, iPod, iPhone, and iPad; founder and former CEO of Pixar Animation Studios; following Pixar's purchase by Disney Jobs became a director of that company and its largest individual shareholder.

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What's the right tone when communicating with your email database?

There is no one-size-fits-all "best tone". But here's what an online database-driven marketing campaign can do: it can reveal the best tone for the task at hand, and it can do so more accurately than traditional marketing methods, in a fraction of the time and at a fraction of the cost.

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Paranoid security policies pay off

Almost a year ago I made a post explaining a bit about "Website hosting" - what it is and why Chilli Chocolate Marketing provides it to our clients if required. Now hosting a company website brings certain responsibilities. Website vandals and malicious hackers are constantly on the lookout for badly-secured websites - they're out there 24/7 performing the digital equivalent of trying doors and windows to see if they're locked and looking under doormats for spare keys.

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